Module 2 : Becoming a Consumer Champion

Beginner

Created by ACCP Last Updated 17/06/2022 18:17

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What's Included

27 Lessons
2-hour self-paced learning
Free of charge
Certificate of completion
Access on tablet and laptop

Click the overview video to learn more.

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Module Overview

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27 Lessons

WEEK 1: Basic Concepts and Purpose 8 Lessons

Introduction

Why advocate for consumer rights?

What is consumer advocacy?

Who are target groups of consumer advocacy?

Hear from Consumer Champions in ASEAN

Exercise of Week 1

Food for Thought: Why are you interested in becoming a consumer champion?

Downloadable materials

WEEK 2: Consumer Champions 8 Lessons

Introduction

Civil Society

Business community

Government institutions

Becoming your own champion

Exercise of Week 2

Food for Thought: What is your background and role as a consumer champion?

Downloadable materials

WEEK 3: Designing Consumer Campaigns 9 Lessons

Introduction

Types of advocacy activities

Agenda setting and stakeholder mapping

Formulating key messages

Determining success factors

Monitoring and evaluation

Exercise of Week 3

Food for Thought: Make your own!

Downloadable materials

WEEK 4: Wrap Up and Final Quiz 6 Lessons

Introduction

Dos and don'ts of consumer advocacy

Success stories from ASEAN

Food for thought: What makes an effective and impactful consumer campaign?

Final Quiz

Feedback

ACCP

Administrator

The ASEAN Committee on Consumer Protection (ACCP) was established in 2007 by the ASEAN Economic Ministers.

The e-learning initiative as foreseen by the ACCP is in accordance to deliverable 4.1.5 of the ASEAN Strategic Action Plan for Consumer Protection (ASAPCP) 2025. The development of the e-learning tools is supported by the Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH, within the framework of the PROTECT project (2019-2022).